Volunteer Opportunities

Hotline Volunteers

Our hotline volunteers are based in our New York City offices, where they assist people with Medicare through one-on-one telephone counseling.

Volunteers answer callers' questions and provide guidance on a wide range of Medicare issues—from how to select a supplemental plan to how to deal with a claim that has been denied. They also help ensure that their clients' rights are upheld, and make referrals when appropriate.

A Hotline Volunteer:


Time Commitment

Schedule—Choose a shift that works for you

Supports—We support you every step of the way!

If you are interested in becoming a hotline volunteer, please register for our Open House. You’ll learn more about the Medicare Rights Center, how volunteers contribute to our mission, and meet staff and other volunteers. No commitment is required prior to registration.